We are currently encouraging our clients to use our online chat system to contact the support team. This is especially effective outside of our business and standard support hours.
Click on the red chat icon that is in the bottom right hand corner of this page. Then choose “Chat Now with the Support Team”. You will be asked to identify yourself which only needs to be done once from each different device you use it.
Alternatively if your question or challenge is not urgent and can wait you can use the Chat to “Raise a Support Ticket”.
The times we offer standard support are 8am till 5pm, Monday to Friday with Emergency support 9am till 3pm Saturday.
Because we understand the variance in our clients operating days and times we do endeavor to offer assistance outside of these times at our discretion but this is not guaranteed.