Features to benefit your business
Running a modern dairy or food delivery operation requires more than spreadsheets and manual processes. Dairydata systems are designed to bring every part of your business together, from customer orders and delivery rounds to stock control, payments and reporting.
Our platform combines powerful back office tools, customer apps and mobile driver technology to give you complete control over your operation.
Below is an overview of the key features available across our systems.
Paragon System Features
Paragon is the central management platform that brings together orders, deliveries, stock control, customer management and financial reporting.
Effective stock management is essential in a dairy operation. Paragon provides detailed tracking and reporting to ensure you always know what is moving through your business.
Features include:
- Company and round level stock control
- Automated site to site transfers
- Daily reconciliation
- Loading reports for delivery rounds
- Product subsets for managing product ranges
These tools help reduce waste, prevent shortages and maintain clear visibility of stock across depots and delivery rounds.
Paragon allows you to manage customers, pricing structures and order processing in one place.
Key functionality includes:
- Multiple standard price lists
- Individual customer price lists
- Individual doorstep discounts
- Group accounts
- Single or multi week standing orders
- Placeholder standing orders
- Variable delivery patterns
- Delivery day exceptions
- Bulk delivery moves
This flexibility ensures your system can support both traditional milk rounds and complex wholesale delivery models.
The system supports more complex delivery operations and provides detailed delivery confirmation data.
Features include:
- Multiple deliveries per day
- Temperature capture for compliance
- Signature capture
- Proof of delivery notifications
- Messages to drivers
- Import capability from route planning tools such as ZEO
This helps maintain accurate records and improve communication between the office and drivers.
Paragon supports a wide range of payment and invoicing options so you can manage customer payments in the way that suits your business.
Payment and invoicing features include:
- Printed invoices
- Email invoices
- Online invoices
- Automated direct debit collection
- GoCardless integration
- Stripe card payments
- Telephone card payments
- Voucher payments
- Credit limits set by value or weeks
The system also supports bulk emailing of invoices and delivery notes to simplify administration.
Paragon integrates with leading accounting platforms to ensure financial data flows seamlessly between systems.
Exports include:
- Sage integration
- Xero integration
- Weekly sales data exports
- Customer data exports
This removes duplication and keeps financial records aligned with operational activity.
For businesses working with wholesalers or large customers, Paragon supports EDI connectivity.
Supported integrations include:
- Inbound orders
- Outbound invoices
- Cool Milk
- West Country Milk
- E Foods
- Enterprise Foods
These integrations streamline order processing and reduce manual data entry.
Paragon provides detailed operational and financial reporting to help you monitor performance and manage your business effectively.
Available reports include:
- Debt lists
- Aged debt reports
- Invoiced sales reports
- Delivered sales reports
- Customer reporting by status such as holiday or stopped
- GDNI reporting
- Management KPI reporting
These insights help you understand business performance and identify opportunities for improvement.
YourMOO Customer App
YourMOO is a fully branded customer app designed to help dairy businesses connect directly with their customers.
Features include:
- Fully branded customer app
- Instant customer sign up supported by GoCardless
- Recurring payment sign up
- Card payments through Stripe or Elavon (Opayo)
- Product restrictions and lead time controls
- Customer contact emails
- Invoice downloads
The app allows customers to manage their orders easily while giving businesses a powerful digital channel for customer engagement.
Android Driver App
The Android driver app connects delivery drivers directly to the Paragon system, giving them the information they need while out on the round.
Driver functionality includes:
- Doorstep or ESOP entry modes
- Loading schedules
- Stock entry
- Delivery sequence modification
- Delivery drop lists
- Navigation and directions
- GEO location mapping
- Driver messages
- Delivery confirmations
- Payment entry
- Delivery instruction updates
This ensures drivers have real time access to delivery data while keeping the office informed of activity throughout the day.
See DairyData in Action
Every dairy business operates differently. The best way to understand how Dairydata could support your operation is to see the system working in practice.
In a short demonstration we can show you how the platform manages customer orders, delivery rounds, stock control, invoicing and reporting, and answer any questions about how the system could work for your business.
Whether you run traditional milk rounds, wholesale deliveries or a mix of both, we can walk you through the features that matter most to you.
Book a demo today and see how Dairydata can help streamline your operations.
Our Happy Clients!
We pride ourselves on our customer service and ongoing support for our clients, both long established and new.
“As long standing users of Dairydata’s suite of products, we have always been keen to understand about any new developments they introduce which might make life easier for us and our clients. Whilst we have been using YourMOO for a while, George recently approached us about deploying the YourMOO app. He explained it was a much more modern way of working with our customers being easily available to download a personalised Critchleys themed app to their Apple or Android device and use it for ordering, amending, and paying. It made sense to progress with this new capability and we have been delighted to bring it on board. Feedback from our customers has been great and really positive. One emailed us unprompted with this specific feedback “Can I add I love the app, it’s so user friendly and payment is so much easier now too.” We are looking forward to the further app developments coming down the track.
Emma Critchley
I W Critchley & Son
